Massachusetts Landlord Responsibilities, Obligations and Best Practices

Massachusetts Landlord Responsibilities, Obligations and Best Practices

The attorneys at Tempus Fugit Law LLC have years of experience representing both landlords and tenants in actions for unpaid rent, discrimination, improper security deposit administration, and summary process (i.e., eviction), among others. A vast majority of these actions which were brought against a given landlord could have been avoided if that landlord had proper documentation and procedures in place to ensure compliance with federal and state landlord-tenant laws.

Massachusetts Landlord Responsibilities, Obligations and Best Practices - Midpage

Our attorneys can help your real estate business in compliance and avoid costly legal action.

Tempus Fugit Law LLC leverages the experience of its attorneys into an ability to advise Massachusetts landlords while implementing procedures and documentation, including carefully drafted leases, that help avoid costly issues with tenants. Our firm has represented and assisted landlords who are renting for the first time, as well as experienced landlords in need of a review or overhaul of their lease and/or policies.

I. Prepare and execute a comprehensive written lease or rental agreement.

•Taken together with federal, state, and local landlord-tenant laws, the lease or rental agreement sets forth all of the legal rights and responsibilities of you and your tenant.
•Many landlords fail to execute a lease with their tenant that covers all of the necessary components of the landlord-tenant relationship.
• Some landlords attempt to include illegal or impermissible provisions within their leases. Such a practice may prove costly. Others fail to include essential provisions which inadvertently relinquish landlord rights.

II. Comply with anti-discrimination laws

•Violating fair housing laws can bring harmful consequences to a landlord, even when s/he may not have discriminatory intent.
•How one advertises a rental, the questions asked on a rental application or when interviewing a potential tenant, and how a landlord deals with a tenant throughout the lease term all have the potential to lead to a costly discrimination action.
•Massachusetts landlords may reject an applicant based on bad credit, negative references, or other non-discriminatory factors, but may not reject an applicant based on race, religion, national origin, gender, familial status, physical or mental disability, sexual orientation, gender identity, or source of income.

III. Provide habitable and sanitary housing.

• Massachusetts law requires landlords to comply with the “implied warranty of habitability” which, practically speaking, means the leased property must be a healthy place to live and must be able to provide heat, hot water, electricity, and certain kitchen fixtures. The property must further have working locks on all doors and windows and be free from rodents, cockroaches, and insect infestation.
• The State Sanitary Code further provides which violations a landlord must repair within 24 hours after being notified by the Board of Health, which violations must be repaired within 5 days, and which violations must be repaired within 30 days.

IV. Make legally required disclosures.

• Under Massachusetts law, landlords must make certain disclosures to tenants either in the
lease or in a separate written document. These disclosures include:

  • Insurance carrier: Upon a tenant’s request and within 15 days, the landlord must furnish the name of the company insuring the property against loss or damage by fire and the amount of insurance provided by each such company and the name of any person who would receive payment for a loss covered by such insurance.
  • Move-In Checklist: If the landlord collects a security deposit, s/he must provide the tenant with a list of all damage to the property prior to the move-in date, and must have it signed by the tenant.
  • Security Deposit: At the time of receiving a security deposit, the landlord must furnish a receipt indicating: (a) the amount of the deposit; (b) the name of the person receiving it, and, if received by a property manager, the name of the lessor for whom the security deposit is received; (c) the date on which it is received; (d) and a description of the premises leased or rented. The receipt must be signed by the person receiving the security deposit. Further, within 30 days of receiving security deposit, the landlord must (e) disclose the name and location of the bank in which the security deposit has been deposited, and the amount and account number of the deposit.

V. Follow state rent rules and regulations.

• A landlord who desires to raise rent or evict a tenant for nonpayment must be sure to follow the rules and procedures for either process. For example, if a tenant is late on rent, Massachusetts law provides that the landlord cannot file for an eviction action for 14 days (unless the lease states otherwise).
• Many of the rent rules – such as the amount, when it is due, how it is paid, the fee for a bounced check, and late fees – can be set forth in the lease itself. This underscores the need for a detailed and comprehensive written lease.

VI. Follow security deposit laws and regulations.

• Massachusetts security deposit law is very strict and can have harsh consequences for the unwary landlord.
• The following should be followed by a landlord if s/he chooses to collect a security deposit:

  • The maximum that can be collected is equal to one month’s rent.
  • The security deposit must be returned 30 days after the tenant has moved out and returned the keys.
  • The security deposit must be held in a separate security, interest-bearing account in a Massachusetts bank.
  • For yearly leases, the landlord must pay the lesser of 5% interest per year, or other such amount of interest as has been received from the bank where the deposit is held. This interest must be paid over to the tenant each year, or within 30 days of the end of the tenancy if it ends sooner than one year.
  • The landlord must provide certain notifications to the tenant if s/he collects a security deposit. In addition to those notifications listed in Section IV, above, relating to the security deposit, the landlord must also provide: (a) a receipt of the deposit within 30 days indicating the name and location of the bank in which it has been deposited and the amount and account number of said deposit, and (b) a move-out statement within 30 days of the end of the lease specifying an itemized list of damages for which the security deposit will be applied.

VII. Do not retaliate against a tenant who exercises a legal right.

• It is illegal to retaliate in Massachusetts against a tenant who exercises a legal right, such as complaining to a government agency about an unsafe living condition within the premises.
• To avoid problems, and to counter false retaliation claims, document all communications with the tenant and all repairs made to the property, as well as all other facts of the landlord-tenant relationship. Communicating politely, directly, and professionally via email with the tenant is one way to do this.

VIII. Follow the applicable laws and lease provisions for terminating a tenancy.

• Massachusetts laws vary and are very specific as to the amount and type of notice that must be provided to a tenant to terminate the tenancy.
• For example, a landlord must give a tenant who has not paid rent 14 days’ notice before the landlord can file for eviction. Terminating the tenancy for any other reason, including violation of a lease provision (other than nonpayment), is typically governed by the lease document.
• A lease similarly may or may not require the landlord to give a specific amount of time to the tenant regarding whether the tenant will be able to re-let the property after the expiration of the lease term.


The laws governing a Massachusetts landlord’s obligations and responsibilities are numerous and, at times, complex. The attorneys at Tempus Fugit Law LLC can advise on how best to maintain your leasehold interest while avoiding potential pitfalls. We will ensure that the landlord’s rights are safeguarded and provide forward-looking protection against tenant actions. In the event that an eviction is necessary, or if a tenant initiates a lawsuit, we can draft all necessary documentation and provide in-court representation.

Please contact our office at 617-752-2371 with any questions.


Legal Disclaimer: This document includes information about legal issues and legal developments. These informational materials are not intended, and should not be taken, as legal advice on any particular set of facts or circumstances. You should contact an attorney for advice on specific legal problems.

Neither your receipt of information from this document, nor your use of this document to contact Tempus Fugit Law LLC or one of its attorneys, creates an attorney-client relationship between you and Tempus Fugit Law LLC. As a matter of policy, Tempus Fugit Law LLC does not accept a new client without first investigating for possible conflicts of interests and obtaining a signed engagement letter.

Click here to view a PDF version of this information.

For more information about Massachusetts landlord responsibilities, obligations and best practices, call us at (617) 752-2371, email team@tflawllc.com or contact us here on our website using the form below to request a complimentary legal consultation.

Personalized Attention For All

You'll Speak Directly With An Attorney

Call us at 617-752-2371 or email inquiry@tflawllc.com to begin
exploring your options with a free legal consultation today.

Read Our Recent Client Stories

Angry stressed office worker overloaded with paperwork

Small Company Gets Overloaded with Paperwork

Represented a small company against a Fortune 500 company. Although the defendant dumped hundreds of thousands of documents in a purposefully disorganized manner, we found information buried in excel spreadsheets and digital communications that helped us to mediate a seven figure settlement.
Young business woman working at the computer in cafe on the rock

Independent Contractor Living Abroad Gets Terminated

Represented an independent contractor living abroad who had been terminated by a multi international corporation. We believed our client was inappropriately designated and was therefore denied proper wages and benefits. We were able to settle before filing our federal court complaint.
Tempus Fugit's Tenacity Proves Successful for Boston Business Litigation Client

Tempus Fugit’s Tenacity Proves Successful for Boston Biotech Business Litigation Client

I discovered my business was damaged, and was not sure where to turn to or what legal remedies, if any were possible. I turned to Tempus Fugit, and after a brief interview of my situation, I was told I had a case. A video meeting followed, with Attorneys Schipani and Hamdan, the key points were gathered and they quickly put together a course of action. I was hand held and assured through the entire process, as I had never been in such a predicament before, and Alexis consoled me through the entire process as we worked as a team to bring about a quick resolution. I can’t thank Alexis enough for her candidness, tenacity and professionalism. I would highly recommend Tempus Fugit.

Read Our Five-Star Reviews

"Very easy to work with, Gil explained everything to me quickly and perfectly so that I was comfortable with the whole experience.  I'll happily be calling them again when I have any more legal work that I need to be done."

Kellen F. – Five-Star Google Review

"Alexis is positively brilliant.  She exhibits great skill and knowledge – offering clients her excellent legal experience, creativity and business acumen.  Beyond that, Alexis takes a tireless approach to everything she does with a refreshingly friendly and direct communication style. Her professional approach is only outweighed by her sincere willingness to determinedly 'do whatever it takes' in advocating for her clients – all while ensuring that they completely understand every step and stage of a matter. To put it more plainly: she educates them during the process. Having worked with many attorneys in the past, it is easy to say that her attention to detail is unmatched and her meticulous research is exhaustive.  She knows what it takes to support her clients in making sound business decisions and her responsiveness is truly impressive.  Overall, Alexis is a valued business partner, trusted advisor of the highest caliber and an absolute joy to work with."

McCabe – Five-Star Review

"Really great experience with Tempus. All of the staff were really helpful and really responsive to all of my inquiries - I would get replies to e-mails within a matter of minutes. Efficient, effective, and professional. Would definitely work with them again in the future."

Mahesh K. – Five-Star Google